5 Telephone Interview Tips
First things first. Don’t ramble: think through your answers
to each of these five opportunity-killing questions before you give
them. This will make your responses intelligent and concise. As a rule
of thumb, keep your answers to less than two minutes: if an interviewer
wants to know more she will ask.
- "Tell me a little about yourself,"
is often the first question. Interviewers don’t want your life story;
they want to know if meeting you would be a good use of their time.
Answer with a brief work history showing how each job and project helped
prepare you for this job. Then give a profile of the "professional
you," showcasing your skills in a way that will have the interviewer
mentally picturing you doing the same things for him.
- “What experience do you have in…?” Make any discussion of your
experience relevant to the deliverables of this particular job, and
reference the specific skills you possess that enable you to do it well.
At its core, this job exists to help the company make money in some
way; and your work helps achieve this goal by solving problems and
preventing problems from arising within your areas of responsibility.
Your answers should show that you are a problem solver (and problem
preventer) by nature, and that this problem prevention and solution
attitude is always part of your thinking. You do this by giving concrete
examples of problem identification and solution.
- "What are your strengths?" Whatever your particular strengths, you want to get these three points across:
- You have the specific technical skills needed to do the job well.
- You have a problem-prevention-and-solution mindset.
- You are fully aware that the product of your work (that sale, that
accounting report) in turn becomes part of someone else’s work. You
understand your work is one small but important cog in the complex
machinery that helps the company make money.
- "What are your weaknesses?”
You can safely—and honestly—say that your greatest weakness is finding
time to stay current with all the new technology skills required in your
work. This is a challenge for everyone, so you’re neither lying nor
making yourself seem “less than.” Then you must be ready to end your
answer with examples of how you’ve been proactive in combating this
deficiency.
- “How much do you want?” If the interviewer asks about money, say
that at this point you don't know enough about the company or the job to
answer accurately. If you are pressed give a range, say, "I have no
real understanding of your needs yet, or of the different benefits that
could come from joining your team. However, I would probably be looking
at something in the range of $X-$Y."
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